Unlock value-based care success through the pharmacies your members trust.
Community pharmacies are deeply embedded in neighborhoods, serving patients who often face barriers to traditional healthcare.
Members see their pharmacist nearly twice as often as their PCP, making pharmacies a vital touch point for improving adherence and managing common chronic conditions through medication therapy management, counseling, and health screenings.
By empowering pharmacies with insights that strengthen outcomes and improve performance on quality measures, health plans can broaden participation in value-based care.
Community pharmacies are deeply embedded in neighborhoods, serving patients who often face barriers to traditional healthcare.
Members see their pharmacist nearly twice as often as their PCP, making pharmacies a vital touch point for improving adherence and managing common chronic conditions through medication therapy management, counseling, and health screenings.
By empowering pharmacies with insights that strengthen outcomes and improve performance on quality measures, health plans can broaden participation in value-based care.
Hyphen aggregates data and surfaces member-specific insights to:
Empower pharmacists to take actions that improve Stars, CAHPS, and quality during routine interactions
Give health plans insight into member-pharmacist interactions, supporting pharmacist enablement and performance tracking
Reward pharmacists Reward pharmacists for value-based interventions such as 90-day refill conversions or administering overdue vaccines
Hyphen aggregates data and surfaces member-specific insights to:
Empower pharmacists to take actions that improve Stars, CAHPS, and quality during routine interactions
Give health plans insight into member-pharmacist interactions, supporting pharmacist enablement and performance tracking
Reward pharmacists for value-based interventions such as 90-day refill conversions or administering overdue vaccines
Hyphen brings pharmacists into value-based care strategy:
Integrated with PrimeRx and BestRx Pharmacy Management Systems
Utilizes health plan data to identify care opportunities for presentation
Delivers real-time, member-specific prompts into pharmacists' workflows
Provides a population view for outreach, deeper engagement, and care gap closure
Captures and timestamps pharmacist interactions
Triggers incentive payments for high-value actions
Integrated with PrimeRx and BestRx Pharmacy Management Systems
Utilizes health plan data to identify care opportunities for presentation
Delivers real-time, member-specific prompts into pharmacists' workflows
Provides a population view for outreach, deeper engagement, and care gap closure
Captures and timestamps pharmacist interactions
Triggers incentive payments for high-value actions
A deployment of Pharmacy Assistant across 400+ community pharmacies in New York has demonstrated clear success:
increase in medication adherence rates
prescriptions converted from 30- to 90-day fills
flu vaccines administered — 61% were members not vaccinated in the previous season
CAHPS results indicate consistent YOY improvement in Access to Prescriptions by helping members easily fill prescriptions locally
"Pharmacy Assistant is effective because it meets our members where they are — at their community pharmacy. Pharmacy Assistant pharmacies consistently outperformed non-Pharmacy Assistant pharmacies on our quality benchmark rating scale."
Payer Agnostic – Works with any plan or ACO
High Performance – 98% adoption rate among participating pharmacies
Direct Integration – No new systems or workflows required
Payer Agnostic – Works with any plan or ACO
High Performance – 98% adoption rate among participating pharmacies
Direct Integration – No new systems or workflows required
Let Hyphen serve as the connection point between you, your pharmacists, and your members.
